Responsible Gaming
at 2b99
2b99 is committed to providing a safe, fair, and transparent betting environment for all registered players in Bangladesh. We believe that entertainment should never come at the cost of well-being — and we have built a comprehensive suite of responsible gaming tools to help every player stay in control.
Gaming Should Be
Fun, Not a Burden
At 2b99, responsible gaming is not an afterthought — it is built into the foundation of how we operate. We recognise that while the overwhelming majority of our players enjoy betting and casino games purely as entertainment, a small number of individuals may develop patterns of behaviour that cause harm to themselves or those around them.
Our responsible gaming programme exists to provide those players with the tools, information, and support they need to stay in control — or to step back entirely when that is the right decision. Every responsible gaming feature described on this page is available free of charge from your 2b99 account dashboard.
We also actively monitor account activity for signs of harmful gambling behaviour. Where our internal systems flag a concern, our trained support team may reach out proactively to offer guidance and assistance.
Take Control With Our
Responsible Gaming Tools
Every tool listed below can be activated directly from your account settings at no cost. They take effect immediately and are designed to give you meaningful control over how and how much you play on 2b99.
Deposit Limits
Set a maximum amount you are permitted to deposit into your 2b99 account over a daily, weekly, or monthly period. Once your chosen limit is reached, no further deposits will be processed until the limit period resets. You may lower your deposit limit at any time with immediate effect. Requests to raise a deposit limit are subject to a mandatory 7-day cooling-off period before the increase takes effect.
Loss Limits
Define the maximum net loss you are prepared to accept across your 2b99 account over a set daily, weekly, or monthly period. When your net losses reach the limit you have set, your account will be temporarily restricted from placing further bets or wagers until the limit period resets. Loss limits are one of the most effective tools for preventing unplanned overspending.
Session Time Limits
Set a maximum duration for any single gaming session. When your session reaches the time you have selected, you will receive a notification and be automatically logged out of your 2b99 account. Session time limits are particularly useful for preventing extended unplanned play, which is a common factor in the development of problematic gambling habits.
Time-Out (Short Break)
If you feel you need a short break from gambling, you can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account will be suspended — you will not be able to log in, place bets, or make deposits. Time-outs take effect immediately. You may not cancel a time-out once it has been activated; it will expire only at the end of the chosen period.
Self-Exclusion
Self-exclusion is the most powerful responsible gaming tool available on 2b99. You may request to exclude your account for a period of 6 months, 1 year, 2 years, or 5 years. During self-exclusion, your account is permanently suspended for the duration of the exclusion period and you will not be able to register a new account. Self-exclusion requests take effect within 24 hours and cannot be reversed before the exclusion period expires.
Marketing Opt-Out
Players who are taking a break or managing their gambling behaviour may not wish to receive promotional offers, bonus alerts, or other marketing communications. You can withdraw your consent to all marketing communications at any time from your account preferences or by contacting our support team. Opting out of marketing does not affect any active bonuses already credited to your account.
Warning Signs of
Problem Gambling
Problem gambling can affect anyone regardless of income, age, or background. It often develops gradually, making it difficult to recognise in yourself. The warning signs below are commonly associated with gambling behaviour that has moved beyond healthy entertainment. If you recognise several of these signs in yourself or someone you know, we strongly encourage you to reach out to our support team or use the self-exclusion tool immediately.
Gambling should never be used as a way to escape stress, manage anxiety, or recover financial losses. If you find yourself gambling for these reasons, please take a break and speak to someone you trust.
Placing more bets or increasing stake sizes in an attempt to recover money that has already been lost. This pattern frequently leads to greater financial harm and is one of the clearest indicators of problematic gambling.
Using funds intended for rent, bills, groceries, or family expenses for gambling purposes. Borrowing money from friends, family, or financial institutions specifically to fund gambling activity.
Repeatedly failing to stick to planned spending or time limits. Feeling restless, irritable, or anxious when attempting to reduce or stop gambling activity.
Missing work, neglecting family obligations, or withdrawing from social activities because of gambling. Spending an increasing amount of time thinking about gambling even when not actively playing.
Hiding gambling activity from family members or close friends. Lying about the amount of time spent gambling or the amount of money lost.
Using gambling as a way to cope with stress, depression, loneliness, boredom, or anxiety. Feeling that gambling is the only activity that provides relief or excitement.
Ask Yourself These
Honest Questions
This brief self-assessment is not a clinical diagnostic tool, but it may help you reflect on your current relationship with gambling. If you answer "yes" to three or more of the following questions, we encourage you to speak to our support team or take a break from the platform.
You Are Not Alone —
We Are Here to Help
If gambling is causing you distress, financial difficulty, or harm to your relationships, please do not hesitate to contact the 2b99 support team. Our team is available around the clock and will treat your enquiry with the utmost confidentiality and sensitivity.
Contact 2b99 Responsible Gaming Support
Our dedicated responsible gaming support team can help you activate any of the tools described on this page, answer questions about self-exclusion, assist with account closure, or simply provide a non-judgmental space to discuss concerns about your gambling behaviour.
Enjoy 2b99 Responsibly —
Entertainment on Your Terms
When gambling stays within your limits, it is a genuinely enjoyable form of entertainment. Explore cricket betting, casino games, and slots on 2b99 — safely, and on your own terms. For adults aged 21 and above only.